Welcome to EasyDokan! We are dedicated to providing a secure and fair marketplace for all our sellers and buyers. By becoming a seller on EasyDokan, you agree to adhere to the following policies to ensure a positive experience for everyone.

1. Eligibility

• Registration: All sellers must complete the registration process and provide accurate information about their business.
• Compliance: Sellers must comply with all applicable laws and regulations and ensure their products meet the required standards.

2. Product Listings

• Single and Wholesale Products: Sellers are permitted to upload both single products and wholesale products. Each product listing must be accurate, clear, and provide comprehensive details.
• Product Descriptions: All product descriptions must be truthful and include all necessary information, such as price, quantity, quality, and any other relevant details.
• Images: Product images must be clear, high-quality, and accurately represent the product. No misleading images are allowed.

3. Pricing and Payments

• Pricing: Sellers are responsible for setting their own prices. Prices must be fair and competitive. Any changes in pricing must be updated promptly.
• Payments: Payments will be processed through EasyDokan's secure payment system. Sellers will receive payments according to the payment schedule provided in their seller dashboard.

4. Order Fulfillment

• Timely Processing: Sellers must process and ship orders promptly. Delays should be communicated to the buyer immediately through EasyDokan's messaging system.
• Shipping: Sellers must use reliable shipping methods and provide tracking information to buyers. Sellers are responsible for ensuring that products are delivered safely and on time.

5. Returns and Refunds

• Return Policy: Sellers must clearly state their return policy on their product listings. This policy must comply with EasyDokan's guidelines and consumer protection laws.
• Refunds: Refunds must be processed promptly and fairly. Any disputes should be resolved through EasyDokan's dispute resolution system.

6. Conduct and Prohibited Activities

• Professional Conduct: Sellers must conduct themselves professionally and courteously at all times. Abusive language or behavior will not be tolerated.
• Prohibited Items: The sale of illegal, counterfeit, or prohibited items is strictly forbidden. A list of prohibited items can be found in EasyDokan's guidelines.

7. Account Management

• Account Security: Sellers are responsible for maintaining the security of their account. Any suspicious activity should be reported to EasyDokan immediately.
• Account Suspension: EasyDokan reserves the right to suspend or terminate a seller's account if they violate any policies or engage in fraudulent or illegal activities.

8. Contact and Support

• Support: For any questions or support, sellers can contact EasyDokan at hello@easydokan.com. Our support team is available to assist you with any issues or concerns.

By agreeing to this policy, you acknowledge that you have read, understood, and agree to abide by all the terms and conditions outlined above. Thank you for being a part of EasyDokan!